July 8-19, 2013
This seminar focuses on building conflict and dispute resolution skills in the employment/ labour arena, by utilizing various mechanisms including negotiation, mediation/ conciliation and arbitration. The development of these skills will take place in the context of analyzing the necessary systems, processes and policies which may assist in the effective resolution of labour and employment conflicts. Negotiation and mediation exercises, role- plays, case studies, and a simulated labour arbitration will be utilized to build skills and facilitate a deeper understanding of these fundamentally important mechanisms. A round table discussion focusing on issues identified by participants will conclude the seminar. As workplaces are diverse, emphasis will be placed on the cross-cutting and essential employment conflict- and dispute resolution skills which will apply in different environments. Managers, supervisors, trade union officials and legal practitioners will benefit from this seminar.

Key Topics:

  • Setting the Context for Labour Conflict- and Dispute Resolution
    • Key aspects of Labour and Employment Law (also referencing some important International Labour Conventions and Recommendations)
    • Individual employment, versus the collective (trade union) labour relationship
    • Workplace conflict: understanding its causes, dynamics and implications
    • Setting up policies and systems to facilitate workplace conflict prevention and resolution
    • Key policies and their implimentation - grievances, discipline, performance, changing operational needs
    • Employment termination - misconduct; incompetence/ incapacity; operational reasons
  • Labour Conflict and Dispute Resolution Mechanisms

    • Negotiation (Styles; Approaches; Negotiation Process; Skills; Techniques)
    • Mediation (Principles; Mediation Process; Role of Mediator; Skills; Techniques)
    • Hybrid processes
    • Arbitration (Labour Arbitration Mechanisms; Agreement; Arbitration Process; Stages; Role of Arbitrator; Skills; Techniques)
    Washington, DC; 10 Business Days
    The International Law Institute was founded in 1955 as part of Georgetown University. Since 1983, ILI has been an independent, non-profit training institution.

    ILI offers training to assist government officials, practitioners and the private sector in finding solutions to the legal and economic challenges faced by developing nations and emerging economies.

    ILI participants are exposed to best practices in good governance, management, and transparency standards that will give them the tools to improve the performance of government agencies, promote public accountability in government and achieve economic growth. More than 29,000 participants, from over 185 countries, have been trained by ILI and its global affiliates.

    International Law Institute
    Fostering Prosperity Through the Rule of Law
    1055 Thomas Jefferson St., NW Suite M-100 Washington, DC 20007
    Tel: 202.247.6006 Fax: 202.247.6010 Website: www.ili.org